Frequently Asked Questions
Frequently Asked Questions
What time should we arrive at?
Please arrive no earlier than 2 minutes before class! This helps to ensure the staff has ample uninterrupted time to clean/sanitize all high-touch surfaces and equipment.
Can I bring friends or grandparents to class with us?
Sadly, no. Although we used to live by a "the more, the merrier" philosophy, that is unfortunately no longer the reality of our world today.
Can we observe class from inside the club?
All Parent/Child classes (ages 4 months through 3 years) require adult participation and therefore we will need you to be present inside the gym during class. Classes for (ages 3-14) are drop-off and do not require adult participation. Since our club is not large enough to accommodate a seating arrangement, we kindly ask all guardians to drop their kids off at the beginning of class and return for pick-up 🟥ON TIME🟥by the end of class.
What is the shoe policy inside the gym?
To help keep our mats clean, all adults are required to wear socks while inside the gym. Children must be barefoot in the gym for developmental reasons, as tactile input is necessary for sensory processing.
Do we need to bring anything to class?
Your gymnast! Otherwise, we ask all kids enrolled for drop-off classes (ages 3-14) to come to class with their own water bottle.
Coaches
Our club relies on the enthusiasm & commitment of our coaching team who have all undertaken high level coaching qualifications. All of our coaches are Garda vetted & have undertaken Safeguarding Training. Click here to see our Child Safeguarding Guidelines.
Additional Needs
Unfortunately, our mainstream classes are not specifically designed for children with additional needs. However, we are always happy to discuss individual requirements and explore options to support every child. Our coaches are not trained to deal with children with additional or advanced spectrum needs.
Refund policy
Refunds for unwanted courses will only be given within 7 working days of making the booking. This will be subject to an administration fee of 15%.
After 7 days:
No refunds, session extensions or credits will be given for tuition or membership fees. A maximum of one make-up session per term can be scheduled in advance through the coach.
Refunds are not available for absences, transportation delays, inclement weather, withdrawals, dismissals, strike/work stoppage, natural disaster, or reasons beyond the control of Angels Acrobatic Gymnastics Bray that disrupt or force the cancellation of class.